Tech Business Partner（for Back Office） / グラクソ・スミスクライン株式会社
|職種||Tech Business Partner（for Back Office）|
Lead the Japan Pharmaceuticals Tech Back Office Team to support back office departments （but not limited to） such as Fin HR Legal Compliance Communications Wholesaler Management Call Center.
This position will partner with each department to;
Transform back office Lead/Support key initiatives: process optimization
cost optimization compliance improvement… etc
Create business values by exploring and deploying technologies especially in Data Analytics and Automation space
Provide stable system operation
This role assumes single point of accountability for all back office departments in the market for the success of global regional and local IT projects and services.
The role ensures the right level of oversight is in place to ensure: priorities and roadmaps are signed off in agreement with the business; solutions and services meet a high standard of governance and compliance with minimal risk exposure; and problems are escalated and resolved efficiently.
・Business Relationship Management: Become a trusted partner and work with stakeholders develop and deliver IT strategies solutions and services aligned with business strategy and global IT strategy.
・Project Delivery: Ensure the effective delivery of projects with appropriate processes and controls leveraging both Agile Waterfall method. Engage and manage contract resources as required to deliver projects. Manage the matrix effectively build strong relationships and influence key stakeholders at all levels local regional global both in IT and business.
・Portfolio Management: Ensure that the committed portfolio is managed prioritized and delivered based on value assessment with optimized cost.
・Governance: Lead/support own team’s and overall IT’s governance bodies to drive prioritization approval for projects provide oversight and enable benefits realization manage overall service performance and manage business risk.
・Quality Risk Compliance: Accountable for ensuring all applications supporting the business are compliant with internal GSK security risk management policies and practices external regulatory and statutory requirements e.g. GxP GPRS and that IT continuity plans are in place for all business critical applications
・Service Management: Accountable for ensuring the right services levels are in place and maintained in line with business need and the a
Minimum Level of Job Related Experience required
Proactive Self starter Entrepreneurial mindset
Genuine interests in technology
Min. 10 years relevant （e.g. Back office Commercial R D） experience in global IT organization of major corporation.
Track record in successful IT strategy development solution design program/project delivery service management and vendor management
Track record in delivering business impact through process and IT enabled solutions
Solid understanding of office automation analytics optimization solutions （SFDC PowerBI Machine Learning Chatbot RPA）
Working understanding of office processes and related enterprise systems data such as ERP finance systems HR systems BI Workflows CRM CallCenter and RPA. （SAS SAP Concur Workday VeevaCRM） ※One or more deep expertise
Strong experience in exploring technology
Extensive experience in project management （preferably in Agile） process optimization automation and data analytics.
Superior skills in communication negotiation and influencing at all level of organization
Advanced business communication ability in both English and Japanese.
Strong financial management experience
※Experience in the pharma business is not essential
Application of Knowledge
This position will;
Drive transformation of some departments by;
creating and executing strategy for adopting digital solutions and data analytics
exploring and implementing new technology to transform existing models
Drive/support market level business objectives such as but not limited to Process Optimization/Automation Cost Reduction
Tackle highly complex challenges; organizational cross functional process related technical.
Drastically improve complexity and efficiency thereby shifting resources from manual work to core business activities eventually improving the performance of commercial business.
Seek out for problems that are not yet recognized as well as anticipate future problems based on changing business directions and environment.
Identify problems （or possible problems） understand business challenges behind look at end to end processes （spanning multiple business disciplin
|年収||800万円 - 1500万円|